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Info/FAQs

Ordering Products

At Isalora we want to make your online shopping experience easy and hassle free. Simply select the products you like, choose size and color if applicable and quantity, and click "Add to Cart".  When you are ready click on your cart icon in the top right corner, and select "Checkout". Enter your information and click "Continue to Shipping Method". On the next page select shipping method you prefer, then click "Continue to Payment Method". After entering your preferred payment method, and confirm billing address, you can click "Complete your order".  You will receive an email confirmation at the email address you provided during checkout. 

Payment Options

We accept all major credit cards Visa, MasterCard, Discover, and American Express, as well as PayPal as an option.

Pricing and Discounts

Our products are carefully priced, and for your convenience any applicable tax is already included in the price, so there are no additional tax fees. We periodically offer discount and coupon codes for our customers via mail or email, which you can enter at checkout for additional savings. 

Where we ship to: 

Isalora currently ships orders to United States, Canada, United Kingdom, and Australia. 

Care Instructions:

Isalora dresses come in a variety of fabrics. Please review below how to care for and properly clean your kaftan dress or coverup in each type of fabric:  

Polyester:  Machine wash warm inside out on gentle cycle with like colors. Tumble dry on Low Heat. Cool iron if needed. Do not dry clean.

Viscose/Spandex: Machine wash warm inside out delicate cycle with like colors. Tumble dry on Low Heat. Cool iron if needed. Do not dry clean. 

Rayon: Hand wash in cool water with gentle detergent. Squeeze out water, do not wring. Reshape and lay flat to dry. Do not tumble dry. Do not dry clean.  Cool iron or steam if needed. 

Cotton: Machine wash warm on gentle cycle with like colors. Tumble dry low. Iron or steam if needed. Dry Clean if needed. 

Modal/Spandex:  Machine wash cold inside out delicate cycle with like colors. Tumble dry on Low Heat. Cool iron if needed. Do not dry clean. 

Silk: Dry Clean only

Shipping and Fulfilment

See Shipping for details

Secure Transactions Online 

Isalora through the Shopify platform uses SSL certification to ensure that all online transactions conducted on our website are safe and secure. We enforce strong security measures to protect your information once it is in our records.

Returns and Exchanges

See Returns and Exchanges for details 

Contacting Us

We love hearing from our customers, and encourage you to email us with any additional questions, concerns or feedback you may have. Please email us at isalorallc@gmail.com anytime.